Shipping + Returns
Please make sure your shipping address is correct as we are unable to redirect shipments once they are with the carrier.
Orders are shipped via USPS, UPS and FedEx.
Please note that we use rate shipping to find the most economical service for our customers. At this time we are unable to offer expedited shipping, all orders are shipped with standard/ground.
All Diambar Beauty orders are shipped within 5 business days. We work hard to fulfill natural skincare orders as quickly as possible without compromising on quality. If we cannot keep our commitment to you, we will reach out as soon as possible with an honest explanation for the delay.
Due to the nature of the products, all sales are final. We have a no-returns policy.
Please contact us prior to ordering if you have any questions.
At Diambar Beauty your experience and your satisfaction are very important to us. If you have any questions or concerns about your order, please let us know within 5 days of receiving your package. We are happy to help. Drop us a line at firstname.lastname@example.org and we’ll get back to you as soon as possible.
If your order is damaged or you are missing an item, please email us with your order number to email@example.com within 5 days of delivery. No action will be taken if we are contacted more than 5 days after delivery.
If the order is incorrect or defective, please email us with your order number along with photos of the product in the original packaging and the shipping box to firstname.lastname@example.org.
Do not throw out the packaging until otherwise instructed as it is necessary to file a claim.